We want every guest to enjoy a comfortable, relaxing stay while respecting our apartments and neighbours. By booking, the lead guest agrees to these rules on behalf of everyone in the booking.

Check-in & check-out

• Check-in from 4:00 PM, using self check-in. Online check-in must be completed before arrival to receive access details.

• Check-out by 10:00 AM.

• Early check-in or late check-out is only available if agreed with us in advance and may carry a charge. Staying past 10:00 AM without agreement is charged at £25 per hour.

Guests & visitors

• Only guests named on the booking may stay or visit. Any additional guests must be approved in advance and are charged at £30 per person.

• The maximum occupancy of the apartment must never be exceeded.

• No parties, events or gatherings. Breaches will result in a £250 charge and the stay may be ended.

Smoking, vaping & drugs

• No smoking or vaping anywhere inside the apartment, including e-cigarettes. A £150 charge applies, plus any extra cleaning required.

• Illegal drugs, nitrous oxide and any illegal activity are strictly prohibited.

Noise & neighbours

• Quiet hours are 10:00 PM – 7:00 AM. Please keep noise to a minimum at all times in shared corridors and lifts.

Pets

• Pets are not permitted.

Keys & security

• You are responsible for all keys and access devices during your stay. Lost keys are charged at £70.

• Do not cover, disconnect or tamper with the Ring doorbell or any safety or security equipment. There are no cameras inside the apartments.

• Please lock up and close all windows when leaving and at check-out.

Looking after the apartment

• Please treat the apartment, furniture and appliances with care and leave it in a reasonable condition.

• Guests are responsible for any damage, missing items or excessive cleaning caused during their stay.

• Please report any damage or issues to us as soon as possible on 07877 380681.

Serious breaches of these rules may result in the stay being ended without refund. Property-specific instructions will be sent with your check-in details.